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The Power of Experts by Experience: My Personal Journey



My first encounter with an expert by experience was a moment I'll never forget. A lady came to speak about her personal experiences, sharing insights that textbooks and professional training could never fully capture. At the time, I didn't even realize there was a whole world of experts by experience out there, waiting to share their profound and transformative stories.


My own journey began after years of personal challenges.thchallenges. then being forced to leave my job, that I had worked so hard in recovery to get, due to physical health issues, I found myself at a crossroads. That's when I made a decision that would change everything – I signed up with my local NHS to become an expert by experience. It wasn't just about sharing my story; it was about making a meaningful difference.


What I discovered was more than just a role. It was a calling. I loved being able to help, but I felt an even stronger drive to create more significant change. This passion ultimately led me to establish ORAOK, an organization with a very specific and important mission.


When creating ORAOK, I wanted to address a critical gap I'd noticed in the field of experts by experience. There is limited support for people to enter and grow into this crucial role. I was determined to create a space where individuals have genuine opportunities to develop and flourish as experts by experience. My vision was to support these individuals not just in sharing their stories, but in developing transferable skills that could empower them across all areas of their lives.


It's about more than just telling a story. It's about providing the tools, support, and opportunities for personal growth. I wanted to ensure that experts by experience feel truly supported, giving them the confidence and skills to not only share their experiences but to grow professionally and personally. This approach transforms the role from a one-time speaking engagement to a meaningful pathway of personal and professional development.


One of the most pivotal moments in my journey came when a local trainer approached me with a deeply personal request. Would I be willing to share my experiences of being restrained and explain the long-lasting impact it had on me? It was a challenging proposition. The vulnerability required was immense, and the emotional weight of revisiting those experiences was daunting.


It took a year of dedicated work with the trainer to build the confidence to deliver my story to professionals. During this time, I also completed my training qualification – a testament to the growth and empowerment that comes from being an expert by experience. This process wasn't just about telling a story; it was about transforming pain into purpose.


Experts by experience bring something unique and irreplaceable to the table. We offer:

- Authentic, lived perspectives that go beyond theoretical understanding

- Deep emotional insights that can't be learned from textbooks

- A genuine connection to the real-world impact of services and treatments

- The ability to humanize complex experiences and challenge existing systems


Our stories are not just narratives; they are powerful tools for change. We bridge the gap between professional understanding and human experience, providing critical insights that can transform services, training, and support systems.


However, the path of an expert by experience is not without its challenges. Throughout my work, I've encountered deeply ingrained negative attitudes from professionals who view experts by experience as either not valuable or as a potential risk they'd rather avoid. Despite the experts by experience movement gaining momentum around 2000, there are still many professionals who fundamentally misunderstand our role and the immense value we bring.


I've made it my mission to challenge these long-standing attitudes. It's a continuous process of education, advocacy, and demonstrating the tangible impact of lived experience. Many professionals struggle to recognize that our insights are not just stories, but critical pieces of understanding that can dramatically improve services, training, and support systems.


These barriers are real, but they are not insurmountable. Each time we share our experiences, each conversation we have, we chip away at these misconceptions. We prove our worth not through arguments, but through the profound insights and transformative perspectives we bring.


For anyone hesitating to share their story or become an expert by experience, I want to say this: Your experiences matter. Your voice has the power to create meaningful change. It might seem daunting, but with support and time, you can turn your most challenging experiences into a source of strength and transformation. And in doing so, you're not just helping others – you're challenging systems, changing perspectives, and paving the way for a more understanding and compassionate approach to support.


My journey has also given me a profound perspective on the critical role of experts by experience, particularly in the field of psychiatry. At its core, our role is to share first-hand experiences and illuminate what truly works – a mission that is increasingly vital in a field with such a complex and evolving history.


Psychiatry has come a long way from the dark days of institutions like Bedlam, where patients were once treated as spectacles for public viewing. We've moved far beyond those horrific times when people could pay to gawk at patients, treating human beings as objects of curiosity rather than individuals deserving compassion and care. The field continues to evolve, with best practices constantly changing and improving.


I believe that experts by experience represent the current critical step in advancing psychiatric practice. We are the living bridge between medical understanding and human experience. Our firsthand insights offer something that no textbook, no matter how comprehensive, can provide – the real, unfiltered reality of mental health treatment, support, and recovery.


A significant part of my journey as an expert by experience stems from my personal experiences being sectioned under the Mental Health Act. These experiences were challenging, and at times, I felt the system failed to provide the support I truly needed. But it's crucial to understand that my sharing comes from a place of constructive intention, not blame.


I've learned to channel the anger and frustration I once held into something powerful and productive. I cannot change my past experiences, but I can use my voice to create meaningful improvements for those currently navigating the mental health system. This is about transformation, not retribution.


My goal is to bring a new perspective to the conversation – one that is honest, raw, and ultimately hopeful. By sharing the aspects of my sectioning that were challenging, I aim to highlight areas where the system can improve. It's about presenting lived experiences as a tool for positive change, showing how we can make mental health support more compassionate, effective, and human-centred.


I'm committed to not just sharing my own story, but to continuing to introduce new voices to the table. Every expert by experience brings a unique perspective, and by amplifying these diverse experiences, we can create a more comprehensive, nuanced understanding of mental health support.


This approach is about:

- Transforming personal pain into collective progress

- Providing constructive feedback to improve systems

- Bringing humanity and individual experience to professional practice

- Creating a platform for ongoing dialogue and improvement


By continuing to share, to speak up, and to challenge existing practices, we can work towards a mental health system that truly supports and understands the individuals it serves.

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